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Who are we?

Jigsaw (South East) offers grief support to children and young people who have experienced the death of a significant family member through illness, accident, suicide or murder. We also provide support to children and young people who have a family member with a life-limiting condition.

The charity works throughout Surrey and surrounding areas. Referrals can be made directly by families or via health and social services.

Nickey Price

Operations Manager

Before becoming involved with bereavement charity Jigsaw (South East), I spent many years working in an early years setting across London running my own business. I then attended Kingston University Business School and gained my CIM. In 2005, I helped set up a new branch of the charity and after taking further training at St Christopher’s Hospice I began working directly with families and facilitating family groups. As Operations Manager, my role now encompasses delivering training to education and health professionals, developing the service, managing the support teams and collaborative engagement with similar organisations. It is a privilege to be part of the Jigsaw team who are all so committed to offering families support at a traumatic time in their lives.

Carolyn Steer

Business and Development Manager

I joined the Jigsaw team in February 2015. I have been heavily involved in voluntary work with children for over seven years. This has included running a local Mother and Toddler Group and being an active school governor at a local primary school for the last six years.  The roles have been both challenging and rewarding. Prior to that, I enjoyed a management career with BAA, the airports company, in a variety of roles and locations – not least as Heathrow Terminal 4 operations team manager during 9/11. My BAA career has given me great experience of a wide range of business areas, which have been of great benefit as a school governor, and I hope to put my skills to good use with Jigsaw. I have witnessed the invaluable support that Jigsaw provides to families suffering  bereavement, having lost a lovely friend, a young mother, to cancer less than two years ago.  I am looking forward to growing our income streams so that more children and families can benefit in the way that our friends did.

Jennie Hattan

Family Support Team Manager

Prior to joining Jigsaw (South East), I worked as a research midwife at St Thomas’ Hospital London. I worked for many years as a midwife in community settings and providing caseload care. This gave me the privileged opportunity to work with families during a significant life event which is usually one of joy and excitement. On the other hand, when things don’t go well, the emotional impact on the whole family can be devastating. I came into contact with the charity whilst seeking support and advice for my own family. It is an honour to work with such a fabulous team and to be part of such a valuable service.

Sophie Bewley

Fundraising & Volunteer Coordinator

I have been working for Surrey County Council for the past nine years; originally as a Senior Family Support Worker before becoming a Project Officer in the Short Breaks for Disabled Children’s team in 2011, commissioning services for disabled children, young people and their families. Before this I worked for Young Epilepsy as a Support Worker and as Assistant Manager in one of the children’s homes on site. Throughout my time at Surrey CC I have worked alongside some wonderful charities and seen the amazing work they do and the difference they make to families lives. I am really excited to be a part of Jigsaw and to be in the position to make this difference to local children and families.

Nikki Robson

Fundraising Assistant

I have been working with young children and their families for the past 14 years and I am currently working in a local day nursery based in East Grinstead. My role is to work closely with the staff to support the children’s learning and development. I joined Jigsaw in 2018 on the fundraising team supporting this amazing charity to continue its vital work with children and their families who are faced with the loss of a loved one.

Melanie Anning

Communications Co-ordinator

I joined Jigsaw in 2019 and will be overseeing both the internal and external communications activity. The role involves writing press releases and content for the website, looking after the social media networks and all other relevant communications and marketing the charity’s activities. My aim is to continue to increase the profile of this amazing organisation, so that all families have access to support when they need it most.

My background is as a journalist and programme maker and I was at the BBC for many years. Prior to joining Jigsaw I was working in a communications role for a sporting body and before that as a volunteer at the Citizens Advice Bureau. When I am not at Jigsaw I am a freelance journalist specialising in interviewing up and coming athletes.

Sarah Muir

Grief Support Worker

Prior to joining Jigsaw, I worked as a child care social work manager in London, West Sussex and Kent. I particularly enjoy working for Jigsaw as the support and commitment of everyone is unlike anywhere else I’ve worked. I feel very fortunate to be involved with a project that responds to the needs of the child and family in a way that allows them to be the focus of all our involvements. The work allows us to be flexible and creative in finding the best ways to support families through their grief.

Sue Boag

Grief Support Worker

I joined Jigsaw in 2009 as a volunteer and in 2012 joined the team as a Grief Support Worker; prior to that I worked within the corporate world.  Throughout my career I have supported both diverse teams and clients and feel privileged to be able to use skills gained in both the private and voluntary sector supporting those in need through life changing events.

Katie Taylor

Grief Support Worker

Prior to joining Jigsaw in April 2018, I had spent more than ten years teaching in a variety of schools, working with children from a range of ages and backgrounds. I have also worked as a teaching assistant, providing one-to-one support to children with additional needs, as well as being a ‘camp coordinator’ at several kids’ summer camps.

Jigsaw has given me the opportunity to combine my passion for working with children with my long-term interest in counselling and therapy (which I studied at University) and I am delighted to have joined such an experienced team of professionals, providing vital support to young people and their families at a time when they need it most.

Julia Reed

Grief Support Worker

I have worked for many years with children and families as a nursery nurse, social worker and more recently as a teaching assistant. Over the years I have supported families from all different backgrounds, individual experiences and needs. It was while working as a teaching assistant I became more aware of the needs of children who had suffered the loss of a loved one or had a family member who had a long term illness and finding the best way to help them.

To extend on this I started as a volunteer with Jigsaw in July 2018 before becoming a Grief Support Worker in April 2019 and I am looking forward to being part of a service that can give focussed support to families in a creative way.

Janice Poplett

Family Support Worker

I have worked with children and families for over 20 years in both statutory and voluntary sectors this included working for the Family Welfare Association, Surrey Young Carers, Surrey County Council and a residential assessment centre for families.  For the past six years I have worked in three primary schools in Surrey as a Home School Link Worker supporting families and providing individual and group support for children. I’m very excited to work for Jigsaw (South East) and to be back in the voluntary sector.

Philomena Crosby

Family Support Worker

I have been working as a play therapist since qualifying in 2011 and I have worked in schools as well as with charities and private clients. I have 20 years of experience working with children and their families, both as a volunteer and as an employee. I am really excited to be joining Jigsaw (South East) where I will be supporting local families through the bereavement process. I look forward to working with a dedicated and established team.

Caroline Duckworth

Family Support Worker

I am  a qualified social worker specialising in children, families and child mental health. I have many years’ experience working with children and their families in their own homes, family centres, hospitals and schools. After a break to raise my own children, I entered the education sector, first as a teaching assistant and then as a qualified Emotional Literacy Support Assistant (ELSA). This is where I first came across the Jigsaw (South East) Family Support Service, and I am very pleased to now be a part of this dedicated team offering professional, specialised and flexible support to children and young people, their families and others involved with them. I am also excited to be back working in the voluntary sector, for such a great charity.

Vikki Parkes

Training Administrator

I joined Jigsaw in March 2014 and am involved in the administration of our training programme.  As well as working for the charity, I am also a qualified swimming instructor and teach more than 100 children to swim every week.  Before starting a family,  I worked in recruitment and have worked for several high-street agencies as well as internally for Virgin Atlantic Airways.

Sarah Dodson

Office Administrator

I joined jigsaw as a volunteer in April 2015 and became a permanent member of the administration department later that year. Prior to joining the Jigsaw team I had taken an extended break from my career as a legal assistant to look after my 2 young boys.

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