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In an emergency please call 999 or 112 from a mobile

SAMARITANS: 116 123 

If you need someone to talk to, the Samaritans listen. They won’t judge or tell you what to do.

CHILDLINE: 0800 11 11 

Childline is for children and young people – a free, private and confidential service where you can talk about anything.

SHOUT: TEXT ‘SHOUT’ to 85258

Shout 85258 is the UK’s first free, confidential, 24/7 text support service. It’s a place to go if you’re struggling to cope and need mental health support. 


Mental Health Concerns


MINDWORKS SURREY: The Children and Young People’s Emotional Wellbeing and Mental Health Service in Surrey

If you are worried about yourself, a friend, or your child or young person in Surrey, please call their 24/7 mental health crisis line free on 0800 915 4644. It’s open all day and all night, seven days a week. The crisis line is available for children and young people from the age of six. It can be used by those who are already receiving mental health services, and also by those who are not. No formal request for support is needed.

In West Sussex visit Urgent help in a crisis

YOUNGMINDS: 0808 802 5544 

The UK’s leading charity fighting for children and young people’s mental health. 

  • Parents helpline: 0808 802 5544 (Mon-Fri from 9.30am to 4pm)
  • YoungMinds Crisis Messenger: text YM to 85258

MIND: 0300 123 3393 

Mind offers advice, support and information to people experiencing a mental health difficulty and their family and friends. Mind also has a network of local associations in England and Wales to which people can turn for help and assistance.

Lines are open Monday to Friday 9am to 6pm (except bank holidays).

PAPYRUS UK: 0800 068 4141

PAPYRUS is the national charity dedicated to the prevention of young suicide. It supports young people under 35 who are experiencing thoughts of suicide, as well as people concerned about someone else.

Open 10am-10pm on weekdays and 2pm-10pm on weekends and bank holidays


Support for self-harm 


National Bereavement Support

CHILD BEREAVEMENT UK: 0800 02 888 40

Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.


The Childhood Bereavement Network (CBN) is a national, multi-professional federation of organisations and individuals working with bereaved children and young people.


Cruse Bereavement Care promotes the well-being of bereaved people and aims to enable anyone bereaved by death to understand their grief and cope with their loss.


Further information that may be of use


Domestic abuse can take many forms. Learn to spot the signs. Find out how NDA can help you. If you’re worried about someone you care about, learn more about how you can support them.


NCB is a charitable organisation that is dedicated to advancing the health and well-being of all children and young people across every aspect of their lives and providing them with a powerful and authoritative voice.


Counselling Directory have developed a service that brings together all of the information needed to help connect people with the right counsellor or professional support for them.

Telephone helpline and free counselling service for YP

Building confidence and managing anxiety

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