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Our Support
Jigsaw South East provides support for children and young people aged 0-18, when they are facing or coping with the death of a loved one. We are a family-led service and our support is tailored to each individual family’s needs. We support families across Surrey and nearby areas of East and West Sussex and Kent.
See what areas we offer support in.
We can also offer support to children and young people who attend a school within our catchment, even if they live outside of the areas listed.
Our service is delivered by an experienced team of Support Workers who help children and young people understand and cope with the range of emotions they feel wherever they are in their bereavement journey. They also help the adults and professionals around a child or young person by providing guidance, support and information.
If you wish to discuss a potential referral please call the helpline on the number below.
Helpline: 01342 313895 | Monday – Friday | 9.30am – 12.30pm
Make a Pre Bereavement support referral
If you are in an area that we cover and are looking for support if a family member is terminally ill please complete the form below. We accept referrals to our pre-bereavement service from families directly or from professionals on behalf of a family.
Please complete all fields of the referral form where relevant, as this will help inform the Support Worker before they make contact with you.
For a professional referral, please only complete on behalf of a family where consent to share and store family details has been given by the parent/carer. Learn more about our privacy policy. With a professional referral, our Support Workers will make initial contact with the referrer before contacting the family directly.
Please note we are currently experiencing high volumes of referrals. It may take up to 15 days for our Support Workers to assess the level of support required, based on the details you provide. After this time a Support Worker will be in touch with you to discuss the support we can offer.
PRE-BEREAVEMENT SELF-REFERRAL FORM PRE-BEREAVEMENT PROFESSIONAL REFERRAL FORM
Learn more about our Pre Bereavement support service.
Make a Grief Support referral
If you are in an area that we cover and are looking for support for a child following a bereavement, please complete the following form. We accept referrals for grief support from families directly or from professionals on behalf of a family.
Please complete all fields of the referral form where relevant, as this will help inform the Support Worker before they make contact with you.
For a professional referral, please only complete on behalf of a family where consent to share and store family details has been given by the parent/carer. Learn more about our privacy policy. With a professional referral, our Support Workers will make initial contact with the referrer before contacting the family directly.
Please note that we are currently accepting grief referrals; however, there may be an extended waiting period before direct support from a support worker becomes available. Once your referral has been triaged, all families will become part of the Jigsaw South East Community. Through this, families can access a range of support services including online information sessions, social gatherings, family events, drop-in sessions, resources, and guidance via our helpline. We strongly encourage all families to make use of these supports. Feedback from families who have engaged with our community indicates that they have found these services to be highly beneficial.
For professionals looking to complete a referral on behalf of family we encourage you to complete the referral with the family as we will be unable to process incomplete referral forms.
GRIEF SELF-REFERRAL FORM GRIEF PROFESSIONAL REFERRAL FORM
Learn more about our Grief support service.